I can help you resolve the error you have to log in to your account successfully, @Kat38.

Try to check with your Customer Account Management Portal Site (CAMPS) to verify your login information with your company file. 

Refer to the following steps on how to check it:

1. Sign in to https://camps.intuit.com and proceed to the Manage your QuickBooks page.
2. Select the product or service and at the top right of My Account, select the Company Name. 

You can check this article for more information on managing your company's Intuit account: My Account: Sign-in help.

In case you've encountered any errors you have when trying to log in to your company file. Refer to the following articles on how to resolve it:

• Error: The attempt to log in with the user name Admin failed
• Resolve Error -6000, when opening a company file

I'm always here if you need help with your account. Let me know by leaving a reply below. Take care and have a great rest of the day!