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I know this hasn't been an easy process for you, gunship800.
Let me make it up to you by making sure you'll get the latest updates on the Workforce issue.
I understand that you've contacted our QuickBooks Support Team, but I'd still recommend reaching out to them again. They have full access to your account and can provide updates regarding this issue.
To contact our support, I'd suggest following the steps shared by my colleague. Also, see the screenshot below for your visual reference.
Additionally, I've included these articles that'll help you manage your employees in QuickBooks.
I appreciate your understanding on this matter. Please know that I'm determined to get this resolved.