This issue isn't constantly reoccurring but happens enough to frustrate my team when it does happen. When they try to email invoices, outlook says its not responding and then restarts. Sometimes QuickBooks itself will freeze and force shuts down QuickBooks.

Every time it happens before the shut down it ask if I want to send a report and each time I take the time to send the report with a contact email.

Ironically I am an IT Professional and support many clients QuickBooks programs and I feel after several years I am a bit of an expert. SO WHAT GOOD DOES SENDING MULTIPLE REPORTS WITH EXACT DETAILS OF THE CRASH?!?!?!?!