We can try other troubleshooting steps, gsrivas.
We can open a sample company file and try to open the Receipt Management window from there. Just close and reopen your company file. When you're asked to select which company file you want to open, click Open a sample file and then the business type.
Open your Receipt management window by going to the Vendors menu and click Receipt Management. If you're able to do so without QuickBooks crashing, you can repair your company file using QuickBooks File Doctor.
However, if you get the same thing, I suggest reaching out to us so we can investigate the issue further. Here's how:
- Click the Help menu and select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue something like being unable to open the Receipt Management window.
- Then select Let's talk and then choose a way to connect.
Feel free to use this link for more details about uploading receipts to QuickBooks Desktop.
Let me know if you have other questions or how these steps work. I'll be glad to help you through it. Take care and stay safe!
