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Replying to:
ReymondO
Moderator

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Hi there, @Commonwheel.

 

 

Thanks for taking the time to join us here in the QuickBooks Community and sharing your concerns.

 

Intuit emails will always come from an email address that ends with @intuit.com. This includes @e.intuit.com

 

If the message you're getting ends with this address, then this is a legit email from QuickBooks. If not, this might be phishing, spam, spoof, or hoax emails. 

 

If you're not sure about this, you can check out our security notices for details of suspicious emails reported by other Intuit customers.

 

Additionally, Intuit or QuickBooks will only notify you to login again to your Intuit account as the Primary Admin if 180 days have passed from your last log in. 

 

If you keep on using the product yet still getting the same notification, I'd recommend updating the product. This way, we can fix some minor data issues within the software.

Here's how:

 

  1. Sign in to your point of sale system as an admin.
  2. Go to the Help menu and hover over Software Update. Then select Updater Preference.
  3. Click the General tab.
  4. Select Automatically download updates. You can also click Notify me so you can decide if you want new updates when they're available.
  5. When you're done, select OK.

 

For more details, you can check out this article: Update Quickbooks Point of Sale.

 

Moreover, you can mark these emails as spam. This way, they will be moved from your Inbox to your Spam folder. Please take note that messages from the same sender might be sent to Spam in the future.

 

You can also check out our security tips to help avoid fake customer support scams.

 

Please don't hesitate to reach back out if you have further questions or concerns. Take care and have a wonderful day.

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