Frustrating time with QuickBooks Certification Exam Section 5!
 
My business partner and I both failed section 5 all three times.  We both passed all other sections with flying colors.  We took it at different times and not together.  I am an Enrolled agent and she has her MBA.  We both have been certified in the past.  We both took study courses for refresher.  We've both been using QBO since 2015 in a high client volume capacity.  My partner used to teach QBO classes at the college level. 
 
When I called to see if we could find out what questions we got wrong, or if there was something we were missing, they said no.  Section 5 has the most trick questions and that this is primarily to keep the cheaters from cheating. 
 
Apparently it was also designed to keep the studiers and high volume users from passing.  
 
It is extremely frustrating for a program that I have managed over 100 clients on over the last 6+ years, and designed complex sets books on, that I need to freshen up on menial tasks such as reconciliations, managing bills, and recurring transactions.
 
I am trying to put together why our proficiency in a program that we spend all day using is measured by our ability to figure out their trick questions.  College students?  New Users?  Maybe.  But long time users and firm owners? 
 
To say the least, I am disappointed and frustrated that the 600 pound gorilla of the accounting world would have such a silly part to their cert.  
 
Probably not worth having the cert in the end?