Welcome to the Community, carlywinters. I appreciate you joining this thread and letting us know that you're also encountering this error.

I've reviewed the investigation and can confirm our engineers are doing everything they can to provide a solution. Currently, I'd recommend getting in touch with our QuickBooks Time care team. They'll be able to pull up your account in a secure environment, conduct further research, and add you to our list of affected users. Once you're listed as such, you'll receive email communications about what's going on with the situation.

You'll be able to get in touch with them using any of the options available on our Contact page. Also be sure to review their support hours so you'll know when agents are available.

If there's any questions, I'm just a post away. Have a fantastic day!