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JessT
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Hi User91,

 

Thank you for joining the thread. Let me route you to the team who can help you with the upgrade.

 

The versions that you'll need are already obsolete, and you won't be able to install them anymore. In this case, the best option is to really contact our QuickBooks Support team. The steps are provided in the previous responses above and I've also hyperlinked the article for it. Just tell them that you want to upgrade your company file from version 2004 to version 2021.

 

If you need further assistance, you can always go back to this thread.

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