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devguy
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@Adrian_A wrote:

I appreciate you for getting back to us, devguy.

 

Since you're still getting the same thing, I'd recommend reaching out to our Phone Support team so we can investigate this further. You can contact them through this link: QuickBooks Care Support.

 

I'll be around if anything arises. Keep safe!


I wasn't the one who opened the initial thread; I added a reply because I'm having the same problem with auto-updates as the original poster. 

 

As for support, it would be great to be able to contact them, as I found this community post while trying to troubleshoot a separate problem with my payroll subscription (online acount shows it's active, QBDT says it's not).  Unfortunately, the contact us page shows support hours are 6am-6pm Pacific time, Monday - Friday.  So, dead in the water on getting that fixed, until Tuesday, since tomorrow's a US holiday. 

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