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Buy nowHey there, @SDBrady.
Thanks for following the thread and sharing your concerns with us. I understand how frustrating it is to manually sync. It's our goal to ensure QuickBooks Time is quick and makes this process as easy as we can for our users.
I was able to take a look at your account and see that you've been added to this recent investigation and will be receiving updates through email.
At this time, there isn't a workaround but please know that our team has found the cause of the issue and will be releasing a fix as soon as possible. The email sent out will include the steps needed to resolve the sync.
In addition, I see that you've mentioned an employee is having issues logging in. While looking into your account I see where you recently had a conversation with one of our chat agents and they gave you some troubleshooting steps. Has your employee logged in successfully yet? We'd love to hear how that's going and if you need further support for this concern.
Please let me know if you have further questions or concerns. I will be here every step of the way. Take care!