Hello, @seasidelauren. This isn't the kind of customer service we want you to experience.

I appreciate you coming back to the QuickBooks Community to share details of your experience with support. I get how it feels when you have issues while using the accounting software that isn't addressed right away.

I'd like to help you take care of everything myself, however, I cannot see your company information in the Community. To sort this out, I already intensified this to a supervisor that will further investigate and help this matter.

Also, the suggestion of our Community Backer Fiat Lux-Asia can help you streamline the process. In case you want to look for a third-party app, you can visit this link: Apps Center.  QuickBooks Desktop (QBDT) also allows integration with several third-party apps and software. 

Third-party applications have different features and functions. And so, we're unable to recommend an app specific to your needs.

If you need some reference in dealing with your other tasks, you can visit our articles here.

I want to make sure this is taken care of for you. If you have any other concerns, post a comment below. I’ll pop right back in to assist further. Have a good one.