Here I am again replying to my reply. LOL! 

Questions already! So, I have already heard from someone about this posting.

1. No, I did not file my complaint online at FTB.GOV/complaint because the online site limits the description of your complaint to 3500 characters. In truth mine ended up as 4 pages rather than the 2 I started with. I filed by letter to the Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580. You can do the same, I guess. An alternative might be to use the online form and reference my letter of June 25, 2021 regarding Intuit.

2. It's never clear whether a complaint such as this will produce the requested result. In many cases it depends on whether the government office is hearing from one or many so the more that join in this effort the better. It can also depend on whether the complaint touches on possible violation of law or policy. I believe that potential exists in what Intuit has done in this case for several reasons not the least of which is that what they did reaches into personal privacy areas as well as the fiduciary relationship between customers.

3. As others have pointed out Intuit has no incentive to respond favorably to a few customer complaints so they will continue to blow this off with platitudes. In my experience the only thing that gets results is upping the pressure and cost. No one of use is likely big enough to take on Intuit and they know it. But, the FTC is the 800 pound gorilla with the ability to eat Intuit for breakfast and still have an appetite for lunch.