Let's make sure that we can get your database server manager working again, darylkeizer.
You can uninstall your database server manager, rename the installation folder, and then reinstall the server manager again. I'm here to guide you through the process.
- On your keyboard, press the Windows key + R.
- Tyoe appwiz.cpl in the Run dialog box and then OK.
- Select the QuickBooks Database Server Manager. Then, Uninstall/Change.
After that, rename the installation folder by following these steps below
- Go to your installation folder location (Example: C:\Program Files\Common Files\Intuit).
- Press Windows key + R on your keyboard.
- Copy and paste the location of the folder, then Enter.
- Right-click the folder, and choose Rename. Rename the folder to .OLD.
Next, reinstall QuickBooks Database Server Manager. Here's how:
- Close all open programs on your server computer, including QuickBooks.
- Open the installed file Setup_QuickBooks.exe. Then, follow the onscreen instructions. If you need to find your product or license numbers, here's how to find them.
- Select Custom or Network Options when asks to choose an install type. Then, Next.
- Choose the best option for your network setup and then select Next. Both the options install the Database Server Manager. If QuickBooks Desktop is already installed on your server computer, this won’t overwrite any existing company data.
- If you want Database Server Manager and QuickBooks Desktop on your server computer, select I'll be using QuickBooks Desktop on this computer, AND I'll be storing... We strongly recommend this option.
- If you only want Database Server Manager on your server computer, select I will NOT be using QuickBooks Desktop...
- Click Install.
You'll should keep your data server back up and running. You'll also want to check your firewall and antivirus permissions to make sure you give your server manager permission to run on your server computer.
I've included these articles in case you'll encounter network issues.
Let me know if you need further assistance with your database server manager. I'll be right here to help you.
