I am now having the same issue with inputting employee's addresses from their W-4's. This is a totally ludicrous requirement. We live in Alaska and many people in the villages do not have a physical address that is registered with the USPS beyond a PO box. Some are lucky if they have that. I seriously hate how QBO generates "compliance issues" for itself alone and makes its users jump through arbitrary hoops. I wish my clients would stop using QBO for their payroll needs.