@SodomaAdmin wrote:
"Yeah but it isn't at the moment. And by what i see there are the same issues with newer versions.
ugh...."
Inuit has done almost nothing to the base function of QB in the last 10 years. All they have done is make the program worse and bloated. One of the best versions was 2012. I have 2019 and I had to upgrade my computer to even run it. The program is so bloated that even with a $2,000 gaming computer, it is slow and laggy. But I still do the same exact thing on it that I did on 2012, that I ran with no issues on a budget $300 laptop.
Do not come on this board expecting help from anyone that works for Inuit. They are all robots, that only know how to say, "Upgrade! Upgrade!" They do not even try to address your issue, or even know if upgrading will fix it. They are just here to trick you into upgrading or switching to the online version, which costs four times more and is worse crap than the desktop version. QB online is awful. Not online that, the support is more braindead than the guys on here. Last year I tried it out and it took me three days and about 20 chat sessions, countless phone calls, and endless hours of frustration to even try to import my company file. In one chat session, I switched between departments no less than 30 times. It went something like this.
Me: Hi. I am switching from QB desktop to QB Online. How do I import my company file?
CS: Thank you for contacting us. I will be glad to help you. I see you are trying to upgrade from Desktop to Online. I am sorry, I am Online support. You need to talk to Desktop support. Here is a link to chat with that department.
Click the link and start a new chat.
-----------------------------------------------------------
Me: Hi. I am switching from QB desktop to QB Online. How do I import my company file?
CS: Thank you for contacting us. I will be glad to help you. I see you are trying to upgrade from Desktop to Online. I am sorry, I am Desktop support. You need to talk to Online support. Here is a link to chat with that department.
ME: I just came from Online support and they said that you were the one that could help me.
CS: I am sorry, I cannot help you with this. This is an Online support Issue. Goodbye.
ChatBox: CS Rep has left the conversation.
Click the link and start new chat with Online Support.
-----------------------------------------------------------
Me: Hi. I am switching from QB desktop to QB Online. How do I import my company file?
CS: Thank you for contacting us. I will be glad to help you. I see you are trying to upgrade from Desktop to Online. I am sorry, I am Desktop support. You need to talk to Online support. Here is a link to chat with that department.
ME: I just came from Desktop support and they said that this was an Online support issue.
CS: I am sorry, I cannot help you with this. This is an Online support Issue. Goodbye.
ChatBox: CS Rep has left the conversation.
Click link to start new chat with Desktop support.
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For the love of all that is holy, PLEASE DO NOT HANG UP ON ME!!!!!!!
Me: Hi. I am switching from QB desktop to QB Online. How do I import my company file?
CS: Thank you for contacting us. I will be glad to help you. I see you are trying to upgrade from Desktop to Online. I am sorry, I am Desktop support. You need to talk to Online support. Here is a link to chat with that department.
ME: I just came from Online support and they said that you were the one that could help me.
CS: I am sorry, I cannot help you with this. This is an Online support Issue. Goodbye.
ChatBox: CS Rep has left the conversation.
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This went on for days! I kid you not. Finally, I found out how to do it on my own, and when I imported my company file, Intuit automatically upgraded me from Simple Start to ADVANCED, which is $150 a month. I only use QB for bookkeeping. I used only three functions of the whole dang program. I enter sales receipts, enter credit card charges, and make deposits. That is it!
I created a fake company just to test out the online version and hated it. It is so dang slow. It is not designed from keyboard and mouse interaction. It is designed for a touchscreen interface. It is horrible.
My best advice is to try to get away from Inuit like your life depends on it.
