Hi there,
I can see the importance of being able to get rid of the error 40001, so you can work with direct deposit with no issues.
I want to ensure that this matter will be taken care of. To help investigate why the error continues to occur, I'd recommend contacting our Customer Care Team again. They have the necessary tools that can better isolate and identify the root cause of this behavior.
To reach them:
- Go to the Help menu and select QuickBooks Desktop Help.
- On the pop-up, click Contact Us. Enter "40001" in the question field and tap Search.
- Choose how you want to connect with them.
I know that you've reached out to them already. However, this error has something to do with your Realm ID, and only our phone team can access your account.
You may also visit this page: QBDT Articles. From there, you'll see different articles to help you in managing your business.
Let me know if you have any other concerns with direct deposit or with QuickBooks. I'll be right here to assist you. Take care!
