Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
kshinson
Level 2

Reply to message

I am having the same problem.  I have two companies with payroll accounts that have different EINs.  I was getting the same error code on both when trying to update payroll info.  I have both companies set up for automatic updates.  I did a manual update even though there were no new updates available.  I was then able to update the info for one of the companies but still gettiong the 400001 error code when I try to update the other.  The quality of customer service provided by Intuit Quickbooks has declined dreadfully.  I hope this issue is resolved soon.

Need to get in touch?

Contact us