I appreciate you for sharing the error message you’ve received on your end, RoadWirer.
Just to verify, have you already tried the steps provides by my colleagues above? If so and you're still getting the same error, getting in touch with our Customer Support team. They have tools such as screen sharing that can check your QuickBooks. And perform other troubleshooting steps to help this fix.
Here's how:
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk, and then choose a way to connect. Phone support may be limited due to volume.
For future reference, feel free to review this helpful material to know more about dealing with some direct deposit problems: Fix direct deposit issue.
I've got your back if you have more questions about managing your direct deposits in QBDT. Just comment back so I can assist you further. Have a good one.
