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jeffbean
Level 5

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@DivinaMercy_N  Thank you for your response.

 

You have directed me to "Item Details in the Bill or Expense." You then tell me to "make sure that the I purchase this product/service from a vendor box is checked." The problem is that I do not have any such box on my Expense screen; it doesn't look anything like the screenshot you provided. I have no idea what you're talking about or to what you're referring. Please provide specific directions on how to navigate to the screen to which you are referring.

 

As I noted in my original post, I had at first suspected that the Item Details on the Expense screen might be part of a solution, but as I also noted, none of the many services that I had already created were made available by QBO to choose for any item. The pulldown menu for the Product/Service field is empty. It doesn't show any of the many services that I had created and are available from my Products and Services List.

 

If this is the approach I am supposed to use, please provide specific directions on how to make my services in my Products and Services List available in the pulldown menu in the Product/Service field on the Item Details in the Expense screen.

 

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