Hi there, jeffsinthehouse.
I know that this hasn't been easy for you. I can share additional steps to fix the issue of activating direct deposit.
At the moment, our engineers are still working internally to fix the direct deposit activation. For now, let's perform some troubleshooting steps to fix this.
Let's run verify and rebuilding data in QuickBooks Desktop(QBDT). This identifies common data issues within your company file.
Here's how:
- Go to the File menu.
- Select Utilities.
- Click Verify Data.
- If you see:
- "QuickBooks detected no problem with your data," no further action is needed.
- A specific error message, there may already be an article for it. Try searching for it in our QuickBooks Desktop support site for specific instructions.
- "Your data has lost integrity," indicates there is data damage in the file. You need to run Rebuild Data from the Utilities tab to correct the problem.
Check out this guide for more detailed instructions: Verify and Rebuild Data.
Also, you can run the repair tool in QuickBooks. This helps fixes common errors right away.
If you're still getting the same issue, I'd suggest contacting our Support Team. To make sure that you'll be added to the affected user.
For future reference, feel free to review this helpful material to know more about dealing with some direct deposit problem: Fix direct deposit issue.
Add a comment if you have further questions or concerns. The Community and I will always be here to back you up.
