Hi Madelyn C,

Thank you for all the suggeations!!  I've tried then all, but couldn't fix the problem.  Everything on my copmputer works fine, except the QB Web Connector.  Searching for a "fix", I've noticed that there are a lot of people that have this same problem, but I've never seen it solved?

What do you suggest I try next?  I'm needing a solution becasue I'm the volunteer bookkeeper for a very small non-profit and need this to work, so we can download infornation from a web based service we have subscribed to.

Thank you, Kim Fitzsimmons