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As of this time, the investigation for the Workforce error "We can't get your info. Your employer isn't connected to QuickBooks payroll. Contact them to access your paycheck" is still ongoing.
If you haven't tried contacting our support about this, please do so using the steps above. This will help us track the affected user so it will be easier to disseminate updates once the fix is available.
If you've already reached us out and become part of the containment list, please expect notification via email for updates.
I appreciate your patience while we're working on this. If you have other questions, just let me know. I'm always happy to assist you further. Have a great day ahead.