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Buy nowThanks for joining the thread, brimmyph.
I'm here to here to help and guide you balance your account.
When you receive bank deposits from your customer, you need to link them to an invoice. This keeps your records accurate and helps avoid errors when you reconcile your accounts.
Let me provide you steps on how to easily find the deposit entry in your bank register.
Here's how:
To apply for the deposit entry as an invoice payment:
For more details about this process you can check out this link: How to link deposit to an invoice
You can also check out these articles for future reference:
Categorize and match online bank transactions in QuickBooks Online
Undo or remove transactions from reconciliations in QuickBooks Online
If there's anything else that I can help you with, please let me know in the comment section down below. I'll be always around ready to help.