Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
NicoleS1
Level 1

How do I get removed from a company file where I am not the Master Admin?

I have QBOA and used to have access to a QBO company with my login.  That company file is no longer active.  The subscription has lapsed.  I still see this company every time I login, before I can get in to my QBOA.  I've spent several hours with QBO support and they cannot do anything on their end to remove me from this company.  They tell me the only way to remove myself is to have the Master Admin do it.  However, after several requests to the Master Admin through email, he is still not responding to me.

 

Do I have any other options?  What is my next step?

 

Thank you!

Need to get in touch?

Contact us