I'm here to share the importance of using IE as a default browser, April31.
QuickBooks Desktop uses IE to download updates. This also displays many of the windows in the program. Thus, you'll need to have an updated IE as the default browser.
I'd recommend performing the steps provided by my colleague to get rid of the script error. Before proceeding, please set up IE as your default browser.
Here's how:
- Open Internet Explorer.
- Go to the Gear icon in the upper right corner.
- Click Internet Options.
- Select the Programs tab.
- Under Default Web Browser click the Make Default button.
- Choose OK.
For more details, please see this article: Use our built-in browser in QuickBooks Desktop.
If the issue persists, I'd suggest contacting our QuickBooks Support Team. They can have this further checked and investigated. They're also equipped with tools that'll help us determine the main cause of this error.
Additionally, I encourage visiting our QuickBooks Status page from time to time. This helps you determine if there are ongoing issues with QuickBooks.
Please get in touch with us if you'll need further assistance in setting IE as your default browser. I'm determined to get this script error resolved.
