Good day, Jason!
Thanks for joining us here. Let me share details on how to fix this error.
Yes, QuickBooks Desktop also uses Task Scheduler when you set up a backup and we need to ensure that it is set to Windows 10. Here's how to check it:
- From the Windows Start menu, type "Task" and choose Task Scheduler.
- Locate the task set up with the Company file name and click it.
- Select Properties. Find the "Configure for" and change to Windows 10.
- Click OK to save it.
In addition, our engineers are working already to have a permanent fix. If you haven't yet, you'll want to reach to them so your info will be added to the case.
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Select your QuickBooks product and version.
- On the Contact Us page and enter INV-24197.
- Choose a way to connect with them.
In the meantime, you'll want to manually make your daily backups. You also want to upgrade so you can use the Online Backup. Check these links for more details:
Need more references in using QuickBooks Desktop? Visit this link: QBDT Articles.
Post again here if you have more concerns. Have a great day!
