Hi there,

We use QuickBooks Premier 2021 Desktop.  We started using Job Costing in November 2020.  Since setting up the new  Job Costing System, I have added 3 new customers and then created new Jobs for these customers with no issues or concerns.  The procedure we use is as follows;  From the Customer & Jobs List, Choose New Customer & Job drop down menu, Choose New Customer.  Set up details in the customer account and click ok.  Then click on that customer to "highlight" them then choose the New Customer and Job drop down menu, and choose Add Job.  Works Great, and in hierarchal view it looks like this.

 John Doe Construction

        Job S6534

        Job S6535

Then last week I set up a new customer using the above steps.  Then today we went to add the Job, using the above steps, however, this time we had the pop up window (that we have never seen before) shwon below

We ended up clicking ok and QuickBooks created the "Job 1" job, and then we just edited and changed the name.

My question is, what did we do different that caused this popup, and why does the pop say "moving Existing Job Information" as we were created not moving a job.

Thanks Janice DCL