Thanks @Williampatrick for letting other customers know about this issue. I have reached out through Private Message to help and get you back on track. We're diligently working on this investigation and have found a workaround so that the two programs can continue to sync in the meantime.

I encourage anyone experiencing this issue to reach out to support by calling 888-836-2720 and tell them you've been affected by INV-00254. 

Thank you for your patience!