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Replying to:
AileneA
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Hi there, outfitternb. 

 

Thanks for bringing this attention to us and I'm here to provide some steps to fix the aborting issue in QuickBooks Desktop. 

 

To avoid the user from disconnecting and aborting when using QuickBooks Desktop, you may need to set its login time out from the Company Preferences.

 

Here's how:

 

  1. Click Company at the top menu bar.
  2. Select Users from the drop-down list and select Manage Login Settings. 
  3. From the Company Preferences, go to Manage Login Settings.
  4. Choose the or 2 Days, or depending on how long you need them to keep signed in.
  5. Press OK. 

 

If you wish to know the different user types and levels of access in QuickBooks, the Create and manage roles in QuickBooks Desktop article will provide you with complete information. This also contains steps on how to review their access. 

 

This should help you get back up and running. Please update me as to how things go. I’ll be here for all of your QuickBooks needs. Stay safe!

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