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I appreciate you for letting us know the results of the steps you've taken, bowtie_david.
The steps shared above were the basic solutions so you'll be able to set printer margins in the template without QuickBooks crashing. Since you've tried the possible solutions above to no avail, it would be best to reach out to our QuickBooks Care Support. They have the tools to conduct a thorough investigation for a complete resolution.
Here are the steps to contact support:
- Click Help at the top menu and select QuickBooks Desktop Help.
- In the Have a Question? window, enter a topic.
- Click Contact us.
- Hit the Stat Messaging button.
Please take note our operating hours for chat support depend on the version of QuickBooks that you're using. Please see this article for more details: Support hours and types.
Keep me posted for additional questions or other concerns. I'd be more than happy to help. Wishing you the best of luck.