Hello, @turfdoc.
I'm here to guide you in performing some troubleshooting to permanently stop the pop-up in your QuickBooks.
Let’s start by run the QuickBooks Tool Hub to fix minor issues on the software. Make sure to end all the processes running in the background before performing the steps below.
- Close QuickBooks Desktop.
- Download the QuickBooks Tool Hub and save it on your desktop.
- Follow the on-screen steps to install and agree to the terms and conditions.
- From the QuickBooks Tool Hub, select Program Problems.
- Select Quick Fix my Program.
- Start QuickBooks Desktop and open your data file.
Once completed, restart your device. When you open QuickBooks, make sure to review the preference settings. Then, try sending invoice again. If you continue to get the same result, I recommend utilizing the QuickBooks Install Diagnostic Tool. This can help resolve Microsoft component related issues that the program uses. Here’s how:
- Click this link to download the tool: QuickBooks Install Diagnostic Tool.
- Save it to your desktop.
- Close all open programs and run the tool.
You can read through this article for more detailed steps: Resolving Potential Data Issues.
Get back to us here if you have other questions or concerns. I'm always here to help.
