Hi you guys, I am currently taking the exam myself and am retaking module 4 right now. The answers to most of your questions ARE in the modules. You really do have to read and look for them. I found the statement that it was asking for, the area for the purchase orders, etc. I am taking the PA exams for a new position and leaving QBOA customer support. So I was one of the people that would take your calls. Some agents if you are not being directed to the proper support department do not even know about the PA exam. 

You really just have to read through the modules and open everything and read!!!. It is an open book exam, use your resources while you are taking the exam. Use the US Quickbooks community, use your test accounts, do whatever you need to do to find the answers, they are there. I promise.

Goodluck guys.