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Replying to:
ChristinaA1219
Level 2

Issue with vendors and customers not auto-filling when appropriate.

I'm using QBO.  Lately when I enter a deposit the customer name doesn't auto-populate even if I've typed out all of the customer name. I have to manually click on the name in the drop-down or the customer box doesn't populate. 

 

I'm also having the same issue when edit a vendor bill for something simple like editing the date or adding an attachment. I get an error that I need to add a vendor name even though it's already there.  

 

I get similar issues with creating new expenses where I need to add the vendor name.  If I don't click on the name in the drop-down, it just doesn't fill that box and then when I go to, for example, our Dell vendor file, the payment doesn't show.

 

I don't know if this is a related issue, but I'm having to clear my browsing data every few days or QBO gets buggier.  All of these issues started around the same time and it's been happening for a few weeks now.

 

Thanks for any help anyone can give.

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