SALE EXTENDED 70% OFF QuickBooks for 3 months*   Ends 12/8

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

Reply to message

View discussion in a popup

Replying to:
rgoldman
Level 3

I've got a list of complaints

They're killing the Desktop App now, that's the first. Most of these others have been happening since day one and I've asked about them before and it's still not fixed. Most of these happen to me in the browser as well.

 

Can't submit Feedback through the App or Website version, it freezes and have to restart the browser/app. Can't get support through the App or Website, it freezes as well. Yes I've tried multiple times, different computers. Which brought me here.

 

When browsing customers, the list disappears at random. See the attached pictures.

 

AND ALSO sometimes when typing in the search box (2 different issues).

 

Sometimes in Invoices/Customers, it literally "types backwards", IE I enter "Reeds Grocery", it types "yrecorG sdeeR", so aggravating. BUT IT TYPES BACKWARDS and there's no way out of it unless you close and re open.

 

Sometimes when browsing Customer's invoices, it will at random scroll excessively to the very bottom of the invoice list, its a fight to keep up with where you're at.

 

The newest most aggravating is "Save and Close" doesn't close, it just saves and leaves you with a blank invoice and error message, confusing and wandering whats going on, you can simply close it and continue, but really aggravating nonetheless especially with these other issues.

 

And I'm sure theres more, but that's all I have now, I'll update if I do remember any more issues.

 

Thanks for listening to my feedback/requests. Please fix these issues. I pay you hundreds of dollars a month and these issues are ongoing, getting worse, while you're slowing increasing price. Starting to consider other options.

 

 

 

 

missing.jpg

Need to get in touch?

Contact us