This issue seems to be unsolved, at least for me.

I have tried all the above including sending my file for repair. with in 30 minutes of working on it same issue. I got with Tech support again maybe the 30th time, this time I got moved up to engineering whom logged on to my computer and I was able to duplicate the exact issue.

i was told this is a known issue and they were working on it. this all happen back in January 2021,  Actually started back in August 2020. I have even replaced my computer with a brand new one Dell Precision Windows 2004 Pro Workstation, scared of the 2H as have many problems on another computer with it.

I call tech support today to see if there is a resolution yet. and I was told they are still working on it??? I am lucky that I have it still running on my back office computer with no issue. Still I use this as my POS on the front desk. Very Scared that at any time I could lose all my accounting and QB has no resolution.at all.  looking for a replacement doesn't seem to be many options. My end resolution I guess will be to go back to Hard copy accounting Its a real shame what has happened to this company been using since 1996 and until not never had an issue that couldn't be solved in one phone call. Seem no what they call tech support are just dummies reading KB and FAQ back to you. I haven't talked to any that had any real clue as to how QB works, shocking after the excellent Tech Support we have had over the last 25 years until now.