Jenop,

I like many others are frustrated with Intuit with the recent changes with QBO lately.. the worst of which is the rash decision to dump the QBO app.. Love the email this morning that stated "due to lack of useage" news flash.. everyone of my client's users actually use the app, and I know a number of other Pro Advisors nationwide that have a pyrimid of users that rely on the app as well. We all dislike the browser interface. 

Secondly, on the PO Box issue.. It's not just the need to list the business address as a physical street address vs a PO Box that Intuit has pissed off customers. I HAD my Pro Advisor account on autopay, everything was working great until Intuit made a change around Dec 2020, and now you can't have a PO Box listed on a Pro Advisor's Billing card address. The payment will not go through, even for the people on the back end. You can set the physical address to a real, physical address, and set the PO Box to the correct bank matching PO Box address, but the transaction still does not go through. What kind of screwed up payment system did Intuit design.. hundreds of thousands of businesses across the USA use a PO Box to securely recieve mail... What do you think supports the postal system with over 1/3 of the US Postal system funds every year? Business PO Box Rates!!! I pay $326.00 for a PO Box for 6 months.. and gladly so I don't have my mail stolen by the homeless in the area.. This must be fixed or I, like many will be forced to look elsewhere to take my bookkeeping, and our clients books.