I can provide other ways how to get in touch with our QuickBooks Support, Niedo.

You can use our QuickBooks Desktop trial version to connect with our Support Team. Here's an article that contains the product information for the tryout: Download a trial of QuickBooks Desktop.

Once downloaded, please be reminded that our representatives are available from 6:00 AM until 6:00 PM on weekdays, and 6:00 AM till 3:00 PM on Saturdays. Here's how to get a call or chat from us:

1. Open QuickBooks.
2. Go to Help, then select QuickBooks Desktop Help.
3. Select Contact Us.
   
4. Give a brief description of your issue, then select the Start Messaging option.
   

If you're still unable to connect with us using the trial version, you can follow the steps below:

1. Go to: https://help.quickbooks.intuit.com/en_US/contact or https://quickbooks.intuit.com/learn-support/en-us/contact.
   
2. Choose your QuickBooks Product.
3. Select your QuickBooks version.
4. Give a brief description of your issue and click Continue.
   
5. Then choose a way to connect.
   

Here's an article that contains detailed information from the operating system to its software compatibility: System requirements for QuickBooks Desktop 2020 and Enterprise Solutions 20.0.

Please continue to reach out to me if I can be of help while you're working in QuickBooks Desktop or if you have any other program-related concerns. I'm always here to help you out.