Hello, macc.
I appreciate spending your time fixing the unrecoverable error with our support. I do have another solution to help you resolve it.
You might have already tried this, but let's suppress your company file when opening it. This can help resolve potential issues in the company file:
- Open QuickBooks Desktop and go to the No Company Open window page.
- Highlight the company file, then press and hold the Alt key then click Open.
- Release the Alt key if you're prompted to enter the username and password. Otherwise, do not release the Alt key.
- Press and hold the Alt key again, then click OK. Do not release the key until your file is completely open.
After suppressing, email the paystubs again.
You can also check other solutions you haven't done yet from these articles:
After resolving the issue, you can start managing your employees and work on other payroll tasks. If you need help running payroll-related reports, check out our articles in our Payroll reports topic page.
Our Community space is open for more questions about payroll or your QuickBooks Desktop program. Just reply here and I'll be there to address your concerns.
