We are having this same issue with one employee who can't login to her timesheets (in quickbooks, NOT tsheets!).  She gets the error message "Your administrator has not granted you access to Quickbooks Online Plus".  She has been entered just like every other employee (we have 80+ employees) as a timesheet tracker only.  As a matter of fact, we hired 8 people the same week she was hired and she's the only one with this problem.  We've spent HOURS talking, chatting, emailing and being routed to wrong numbers and departments.  We have case numbers and emails but no one will call back or email back to help.  How is this so difficult?? We are beyond frustrated and ready to move on.