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Replying to:
JonpriL
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Hello @Connie Young,

 

Let's download and run the utility tool for QuickBooks so you can access your company file and run the needed reports. Let me show you how.

  1. Download the QuickBooks Tool hub.
  2. Open and install the downloaded file.
  3. On the QuickBooks Tool app, select Program Problems.
  4. Click Quick Fix my Program.

In addition, I'm adding this article for more information about the QuickBooks tool: Fix company file and network issues with QuickBooks File Doctor.

 

Lastly, here's an article you can read for other troubleshooting steps specific to an error message: QuickBooks is unable to open this company file.

 

Keep me posted in the comments if you have any other questions. I'll be here to lend a  helping hand.

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