Thank you JessT! That is helpful. I will contact them. I did find a temporary (and inconvenient) work around. I opened 'Add Multiple Customer Jobs', chose an existing job from the same customer, right-clicked, chose duplicate and changed the job number. Then I was able to edit it like normal in the Customer Center. In case someone else runs into the same problem and needs a solution right away. But I will still contact product support. Thanks again!