Thanks for sharing the details of your issue with me, @Quic.
I’m here to share additional details to help you get around this issue. I recommend running our QuickBooks Tool Hub. This tool scans your QuickBooks Desktop (QBDT) software for unusual errors and fixes them right away. To start, you can follow the steps below.
- Close QuickBooks.
- Download the recent version (1.4.0.0) of the QuickBooks Tool Hub.
- Open the file you downloaded (QuickBooksToolHub.exe).
- Follow the on-screen steps to install and agree to the terms and conditions.
- When the install finishes, double-click the icon on your Windows desktop to open the tool hub.
- Select Program Problems.
- Then click Quick Fix my Program first.
For more details about the process, you can refer to this article: Fix common problems and errors with the QuickBooks Desktop Tool Hub.
Additionally, I’m adding this link that can walk you through the steps on how to convert your Sales Order to invoice. Read the Create an invoice for a Sales Order section for the step by step process: Create an invoice in QuickBooks Desktop.
If you have other concerns or questions about your sales order in QBDT, please let me know. I’ll be around ready to help.
