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Replying to:
Rose-A
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I appreciate you joining in this thread, Gravity.

 

I'm here to help you with reconciling your account and ensure the balances are equal.

 

In QuickBooks Desktop, eliminating or adding a reconciled transaction will affect your beginning balance for the next reconciliation.

 

To isolate the issue, you might want to check if there were changes made to your transactions. You can pull up and run the Audit Trail report to see if there are any modifications.

 

 

If there were transactions that have been changed, voided, or delete it will not balance your accounts. It would be best to have the old copy of the reconciliation while redoing it so you can determine what's missing and what's been changed. Doing so will help you ensure the accuracy of your financial records.

 

However, if there no changes, verifying and rebuilding your data is a good start when it comes to fixing data-related issues in QuickBooks Desktop.

 

To Verify Data:

 

  1. Click Window at the top menu bar, then Close All.
  2. From the File menu, choose Utilities.
  3. Tap Verify Data.

 

To Rebuild Data:

 

  1. Click Window at the top menu bar, then Close All.
  2. From the File menu, choose Utilities.
  3. Hit Rebuild Data.
  4. You will receive a warning message to backup your company file, press OK.
  5. Click OK when you get the message "Rebuild has completed".

 

You can refer to the following write-up to help guide you in reconciling your accounts in QuickBooks Desktop: Reconcile an account in QuickBooks Desktop. This will provide you link as well on how to deal with discrepancies.

 

Let me know if you still need help with this or if you ran into a different situation by adding a reply below so I can look further into this. I want to make sure your balances are accurate and you're able to reconcile them. Have a lovely week.

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