Yes, I was signed in as admin.

I just spent another 4 hours on the phone with qb support (and am still in the same place I was before)

Yes, I have downloaded and installed latest windows updates

Yes, I have updated qb (was done last week, but told to do it again, so I did, no change/nothing new to download)

Yes, I  have uninstalled and reinstalled qb

yes, I have tried opening a sample company

Yes, I have done all the troubleshooting listed on this thread.

At what point can someone help me? The qb support lady told me that I need to contact and IT company and have them fix it. I asked if qb was going to pay for that and she put me on mute.

I should bill qb for my time for fixing this issue.................8 hours in so far and in same exact place -- fantastic.

Can anyone help? Please????