Thanks for the quick reply, @FlyOverLand.
I appreciate you for attaching a screenshot and following the steps presented above. I'll point you in the right direction so your transaction list will resolve as soon as possible.
Our Technical Support has the proper tools to examine your list and investigate the root cause of the problem. They can also create an investigation case and send it to our engineers to further review if needed.
Here's how:
- Go to the Help menu, then choose QuickBooks Desktop Help.
- Click Contact Us.
- Type your concern in the description box.
- Hit Let's talk and choose a way to connect.
Please ensure to call them within business hours to guarantee we cater to your concern punctually.
I've also attached pages that might help in writing off balances, customizing vendor reports, and other topics.
Please don't hesitate to let me know how the call goes and if you have other concerns. Keep safe!
