Hello, firecapt13.
I want to make sure you're able to restore your back up company file on your computer. There are several possible causes why you're experiencing this certain type of behavior in QuickBooks Desktop. Most times it is caused by a disconnection between QuickBooks and the computer components.
To restore the file, Here's how:
- In QuickBooks, go to the File menu and select Open or Restore Company.
- Select Restore a backup copy and then Next.
- Tap Local Backup and then Next.
- Browse your computer for your backup company file. It should look like this: [Your company name].qbb.
- Select a folder to decide where to save your restored company file. Then select Open.
- When you're ready, press Save.
For more detailed steps and information about restoring your company file, you can refer to this article: Restore a backup of your company file.
Should you need help with anything else or questions about QuickBooks, feel free to post it here. The Community is always around and ready to back you up.
