I've got to say this has to be the most infuriating function within the program. I was trying to get my accountant setup on my account. He was having issues, so I made him the master admin, not really knowing THAT LITERALLY HANDS OVER ALL OF MY RIGHTS FROM MY ACCOUNT. Worst part is, I can't get it back. I've filled out 3 trouble tickets to regain all access to my account. Haven't heard back from one of them and it's been over 6 business days now. Called and talked to 3 different people who had absolutely zero clue how to resolve the issue, got hung up on twice. So basically, if you hand over master admin to somebody, you're colossally screwed...that's what I'm gathering. Thanks Intuit, cool feature. 

Explain to me what I need to do to solve this issue? It's my account, so please give me back my full rights. Remove my accountant so I can start from the beginning. A call back would be lovely so I can actually dialogue with a breathing person.