Hello,

thank you for your reply. so I erased the logo completely as a first step. I have no logos on my invoices or estimates.

then I tried to uninstall the KB4560960 but this was not on the list of updates on my windows, so that was no an option.

I was successful on resetting the intuit ID, but I can't access to "send forms", I can open all the other tabs on my preferences but if I click "send forms" it freezes for a minute and then closes the program completely, no error or anything.