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Thanks for following up with the Community, bbricoli.
You can get in touch with our Customer Care Team using your Contact link at the bottom of the ProAdvisor welcome page.
Additionally, they can be reached while you're signed in to QuickBooks.
Here's how:
- Click the Help (?) icon.
- Choose Contact Us.
- Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
- Select Start messaging or Get a call.
Be sure to review their support hours so you'll know when agents are available.
If there's any other questions, I'm just a post away. Enjoy the rest of your day!