Hi rvitullo,

Thanks for your feedback. I'll take note of this for future updates.

Yes, there are more details that you can add to a customer's profile in QuickBooks Desktop. One of them is the Account Number field. While this isn't available in QBO, you can utilize the Notes section. 

If you're accepting credit card payments and process auto-debits, you can enter their credit card info in the Payment and billing section.

Personally, I believe our engineers are trying to memic what QuickBooks Desktop has. At the same time, they're trying to make the interface simpler for small businesses. However, I also understand that some of them need a certain feature or function to make the record-keeping work more efficient. That's why we're here listening to your feedback.

If you need anything else, just reply below. Have a good one!